HOW TO BOOK A SAFARI & WHY WITH K2C?
Need help to figure out what Safari is best for you? Where to go? When to go? How to choose and organise a Safari? Daunted by the complexity of making arrangements from afar that need to fit together into a coherent, practical itinerary? Need some considered recommendations and help planning your Safari?
Here are our thoughts on why we can really help you book a Safari.
We are independent and privately-owned. This is our company; these are our recommendations and our reputation is on the line. No-one has more interest in you having a great Safari than us. We want you to come back and recommend us to your friends and colleagues.
To provide the best service to you, we only use knowledgeable and experienced staff to provide you with our impartial advice.
This means that all of our itineraries are practical and achievable. You would be surprised how many people come with strange ideas of how far/ fast they are going to be able to drive on your average African road, for example. We help you to set realistic expectations. And fulfil your Safari dreams.
We spend all of our time crafting Safari for people like you, because we are interested in it and enjoy helping you to have a wonderful Safari experience. Because that is all we do, we spend lots of time to ensure that we are always up-to-date. This means that we have a good view on special offers and deals in the market, and incorporate them into your Safari.
Factors on the ground effect your Safari and change, sometimes quickly. Lodges change management or ownership, guides move on, or the food goes downhill. We have our fingers on the pulse. We spend our time sending people on Safari and always ask for their detailed thoughts on their experience, which we add to our own observations, and share with you.
We are familiar with the Lodges that we recommend through regular visits. We invest time and effort in this and also attending trade shows such as Indaba and the World Travel Market. So you don't have to. We also take plenty of photographs, record sound and make video, some of which you will see around the site. We hope that this helps give you a flavour of what to expect.
We organise your Safari AND all things that go with it. This means securing appropriate accommodation (before, during and after) and transport (flights, transfers, hire cars) to match up with it. It means providing advice - where to go on Safari, when to go on Safari, what to pack for Safari, what other activities you should not miss. We also point out some things for you to consider - vaccinations, visas, insurance, safety.
We enjoy working with people to make their dream Safaris come true. By spending time talking to us, and with us helping you be clear exactly what it is that you want, together we have the best chance of organising a Safari that will really please you.
It's a good idea to start by having a look around the Safaris section of our site to get a feel for the things that we organise. These are not fixed tours, although a few have set departure dates (Workshops, some of the Walking Trails) where other people will join you. Most are created for you in order to best meet your needs.
When you have got a rough idea of the 'whats' and 'whens' of your Safari, we ask you to answer few short questions about these, and give us your best contact details. We prefer to communicate electronically because we work across time zones and at odd hours outside our normal office times. When there are several people involved in creating your Safari - for example if someone is working on a Kruger section and someone else an extension to the Cape - written communications enable us to keep an overall view of your itinerary and desires up-to-date. It should also prevent us asking you the same question more than once.
You will not be bombarded with phone calls, instant messages, or even emails. We co-ordinate our efforts to try and talk to you when there are a few queries to be resolved or choices to be laid out and made. We give you updates on our progress when there is something useful to say. To make planning simple and to give you time to look at our stuff when it suits you, we communicate by email. We often also schedule a review call towards the end of the process if we all feel that it would be useful.
So when you first get in touch, please do give us an idea of where you are starting from. Some people come to us with little more than a desire to experience a Safari; some have done some research on-line, have recommendations from friends, or have a very clear idea of where they want to go and what they want to do. Some people talk about 'sometime next year'; some have flights booked already whilst others are looking for last minute bargains. Please tell us as much as you can about your circumstances.
The reason for your holiday (the 'why') is of particular interest to us: if it is a family reunion or visiting friends resident in Southern Africa then we will make different suggestions to a Honeymoon couple on their first visit to Africa. Obviously, if you have a burning desire to see a Pels Fishing Owl in its natural habit, or to walk in the wild with the Big Five, it would be good for us to know.
The better we can get to understand where you are coming from and what you want from your Safari, the better are the chances that we are going to create something that we are all really pleased with. We look forward to working with you to come up with something really special!
People might ask what value using a travel expert provides. Firstly, we do not charge you for our services- the Lodges and service providers that we use usually pay a commission to reflect the time we spend in designing a Safari for you.
Organising a Safari up to your expectations is complicated and challenging. It needs a lot of research and insight. Most Safaris, and almost all good ones, are organised through experts who do this for you.
The Lodges and providers recognise that this is a vital part of getting people to find out about them, however excellent their proposition is. This means that it is rarely in their interests to provide different rates for bookings for people that come to them directly asking them to beat an expert quote.
In fact, because we bring a lot of business to Lodges, we get wholesale rates and pass some of the savings on to you. We always do our best to negotiate good deals for you, and usually have a good idea of where they can best be had.
Our mission is to help you make the most of your budget and have the best Safari we can work with you to put together.
We explain our Safari price ranges ($$-$$$$$+) on a separate page.